Returns & Refunds policy

i) At our www.devdikshaayurveda.com and our mobile application (hereinafter referred as platform), we can decide the process for crediting the applicable refund/return against the various acceptable conditions, If the payment for order was done from your side then a refund/return for such payment will be processed to your original payment method.

(ii) Customer may make the refund/return request within 48 hours from the receipt of Products, if product(s) so delivered is/are not as per the ordered quantity, agreed specifications and/or found defective in nature. Further, the refund/return request can not be made beyond the aforesaid period of 48 hours. We shall not accept the refund/return request from the customer after expiration of the aforesaid time period. We require the images of the product/ images of box/ received invoice along with query for the product/ products under refund/return request therefore you will share the same in original conditions to us on our below mentioned email within 48 hours of products delivery:-

Email:- customercare@orderme.co.in

It is noted that after inspecting the conditions of the delivered products through images it will be decided whether the return shall be initiated or refund shall be initiated, after getting the internal management approval.

(iv) Following are the conditions applicable on the refund process:-

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 30 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail devdiksha244241@gmail.com